Refund and Returns Policy

Refund and Return Policy

In this policy, the terms “you” or “user” refer to the reader or customer, while “us,” “we,” and “our” refer to the company, IB Nexus.
This policy is designed to protect the rights of both parties regarding the time, effort, and financial commitments involved in initiating and completing this agreement.
At IB Nexus, we are dedicated to providing high-quality services with every purchase. We understand that there may be situations where you wish to cancel a service or request a refund for a payment made. Many of our services include a 30-day money-back guarantee. However, specific terms and conditions apply to cancellations and refund requests, including:

• A signed copy or exchange note for the purchased service(s) is required if the original receipt is lost.

• You must provide a valid reason for requesting the service cancellation.

• In some cases, a formal cancellation or refund application may be required.

Services that are non-refundable or non-cancellable may include:

• Customized or specialized services designed specifically for individual clients.

• Cancellation or refund requests made after the initial 30-day period may be subject to additional fees.

• Requests to cancel services that have already been delivered.

• Service cancellations submitted via email, which require our approval.